Playbook

First 90 Days as a People Lead

The order to do things in when you inherit a people function with no handover — what to audit in week one, what can wait, and the two conversations to have before you change anything.

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HROperationsFounders

Anonymous HR ProfessionalDirectorUpdated 8 days agoPDF · 740 KB

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What's inside

Week-one audit: contracts, payroll, statutory filings
The two conversations to have before changing anything
A 30/60/90 plan you can share with your CEO
What to deliberately leave alone in the first quarter

Employee Onboarding Checklist

Everything you need to register a new employee with social security without a second trip to the office — documents, deadlines and the order to do them in.

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HROperations

Anonymous HR ProfessionalUpdated last month

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Case Study

Rebuilding a Support Team After Two Bad Quarters

One team's account of dropping response-time targets, rewriting escalation, and what it cost them to get retention back — including what didn't work.

Customer SuccessOperations

Anonymous Delivery ProfessionalUpdated 5 weeks ago

742 helpful3.9k12k

FrameworkPinned

Structured Interview Scorecard

A structured scorecard for interviewing — competency ratings, language proficiency, and a fair salary-expectation section that avoids anchoring on a candidate's current pay.

HROperations

Anonymous HR ProfessionalUpdated 3 weeks ago

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What are you giving employees for Christmas this year?

Budget is tighter than last year but management wants something meaningful, not a token. Ideas so far: a cash bonus, a supermarket voucher, a Purpl gift card, or closing the office the full week between Christmas and New Year. Honestly wondering whether people would take the extra days over the box.

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